Accessibility Statement

Compliance status

TrueAccord is committed to providing a website that is accessible to the broadest possible audience, regardless of ability. To this end, we aim to meet the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level.

This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs.

Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level constantly. This application remediates the website’s HTML, adapts its functionality and behavior for screen-readers used by blind users, and for keyboard functions used by individuals with motor impairments.

If you have questions or wish to contact us please email support@trueaccord.com or call (866) 611-2731.

Disability profiles supported on our website

  • Epilepsy Safe Profile: this profile enables people with epilepsy to safely use the website by eliminating the risk of seizures resulting from flashing or blinking animations and risky color combinations.
  • Vision Impaired Profile: this profile adjusts the website so that it is accessible to the majority of visual impairments such as Degrading Eyesight, Tunnel Vision, Cataract, Glaucoma, and others.
  • Cognitive Disability Profile: this profile provides various assistive features to help users with cognitive disabilities such as Autism, Dyslexia, CVA, and others, to focus on the essential elements more easily.
  • ADHD Friendly Profile: this profile significantly reduces distractions and noise to help people with ADHD and Neurodevelopmental disorders browse, read, and focus on the essential elements more easily.
  • Blind Users Profile (Screen-readers): this profile adjusts the website to be compatible with screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack.
  • Keyboard Navigation Profile (Motor-Impaired): this profile enables motor-impaired persons to operate the website using keyboard shortcuts to navigate.

Screen-reader and keyboard navigation

Our website implements the ARIA attributes (Accessible Rich Internet Applications) technique, alongside various behavioral changes, to ensure blind users visiting with screen-readers can read, comprehend, and enjoy the website’s functions.

  1. Screen-reader optimization: We provide accurate form labels; descriptions for actionable icons; validation guidance for form inputs; element roles; and ALT tags for images.

  2. Keyboard navigation optimization: The background process adjusts the website’s HTML to make it operable by the keyboard. It allows navigation using the Tab and Shift+Tab keys, operate dropdowns with the arrow keys, and navigate elements with keyboard shortcuts.

Additional UI, design, and readability adjustments

  1. Font adjustments – users can adjust size, family, spacing, and alignment.
  2. Color adjustments – users can select various color contrast profiles and customize colors of titles, texts, and backgrounds.
  3. Animations – users can stop all running animations with the click of a button.
  4. Content highlighting – users can emphasize essential elements such as links and titles.
  5. Audio muting – users can mute the entire website instantly.
  6. Cognitive disorders – users can use a search engine linked to Wikipedia and Wiktionary to decipher meanings.
  7. Additional functions – users can change cursor color and size, use a printing mode, enable a virtual keyboard, and more.

Assistive technology and browser compatibility

We aim to support as many browsers and assistive technologies as possible, so our users can choose the best fitting tools with as few limitations as possible. We have worked to support all major systems including Google Chrome, Mozilla Firefox, Apple Safari, Opera, and Microsoft Edge, along with screen readers JAWS and NVDA for both Windows and MAC users.