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# Collection & Recovery Calculator

Scenario plan how much additional revenue and cost savings you would experience with a shift to an intelligent, digital-first strategy.

## Step 1: Information on Your Business

- Monthly # of accounts in delinquency
- Average balance
- Right Party Contact Rate (%):
- Email contactability (percent)
- Email open rate (percent)
- SMS open rate (percent)
- SMS deliverability rate (percent)
- What % of your delinquent accounts can you actually reach? 17.0%

## Step 2: Information on Your Reach

## Step 3: Information on Your Resolution Funnel

- Promise to Pay Kept (PTPK) rate
- Promise to Pay (PTP) rate
- What percentage of delinquent accounts that you can reach can you actually cure? 22.50%

## Step 4: Information on Your Efficiency Metrics

- Accounts per employee
- Average employee salary
- Total cost per account to service: $24.0

## Step 5: Compare Potential with Intelligent Digital-First Recovery

- Right Party Contact Rate (%):
- Email contactability (percent)
- Email open rate (percent)
- SMS deliverability rate (percent)
- SMS open rate (percent)
- What % of your delinquent accounts can an intelligent, digital-first solution reach? 91.5%
- Promise to Pay (PTP) rate
- Promise to Pay Kept (PTPK) rate
- What percentage of delinquent accounts can an intelligent, digital-first solution recover from? 32.00%

## Step 6: Understand Your Baseline

- Payment rate: 3.83%
- Value of monthly recovery: $191250
- Cost to service: $120000

## Step 7: Evaluate the Impact of Shifting to an Intelligent- Digital-First Solution

- Your cure rate: 29.28%
- Value of monthly cures: $1464000
- Cost to service: $60000
- Lift from intelligent digital-first recovery: 15.31x

## Get Your Results

- Accounts per employee
- Average employee salary
- Cost per account of digital recovery technology: $12.0
- $ collected per $ spent: $1.59
- $ collected per $ spent: $24.40