High-Performance Recovery.

Human-Centric Results.

TrueAccord is the premier omnichannel debt collection agency, leveraging data science and AI technology to deliver superior results with a consumer-friendly experience.

Full-Lifecycle Recovery Solutions

TrueAccord adapts to your delinquency lifecycle, from early-stage re-engagement to late-stage recoveries.

*Offered by TrueAccord’s subsidiary, Sentry Credit, Inc.

Trusted by Market Leaders. Loved by Consumers.

We’re leaders in our field and work with trusted industry organizations and regulators.

4.6

Reviews:

• Diane Zuercher
  Hi,
  I was dealing with a very frustrating billing situation, and honestly the call caught me at a very bad time. I had just gotten some difficult news about the health of a family member, so emotionally I wasn’t in the best place. I also genuinely thought I had resolved this issue months ago, so getting contacted about it again felt like salt in the wound.
  This was not an easy moment for anyone to be on the other end of the line with me — Victor was not being set up for success by the universe that day. And yet, despite that, he showed up with patience, respect, and real attentiveness. He listened, explained things clearly, and treated me like a person instead of a problem. When someone is already stressed, that kind of professionalism makes a real difference.

• Anthony Goncalves
  Good I guess. It was pretty easy to setup a plan, for payment. so I do appreciate the convenience.

• Paulette W Cain-Israel
  Karin was great helping me settle three accounts with True Accord Due to a death in the family. Most collection agents have been so hateful to me. She has been the nicest one that I’ve ever talked to. That’s why I was willing to work with her to resolve this debt. She should get a raise!! Her Customer Service is above and beyond anybody’s expectations. She’s 100% for the customer and I highly recommend her. I hope her bosses give her a big promotion. Thank you so much, Karin for helping me.

• Renee LaRoche
  Sometimes I get overwhelmed and “freeze” if I don’t have automatic withdrawals for my bills. That being said, there are some companies that aren’t trustworthy in that regard. Trying to balance life’s responsibilities hasn’t always been easy. I appreciate how simple it was for me to schedule payments for a debt that I had previously been too afraid to deal with. I recognize that it may sound silly to some, but I’m writing this review in case someone else handles stress similarly. You can literally schedule payments without hearing anyone else’s judgment.

HumAIn Financial Solutions™

Behind every account is a human. Their debt collection experience directly impacts your business financially, legally, and reputationally.

TrueAccord’s collection strategy utilizes HeartBeat™ to eliminate the guesswork of collections, allowing our agents to spend 100% of their time on what matters: helping pre- and post-delinquency consumers find a way forward.

Our first-party and third-party collections services help your business put consumers first, so every dollar recovered makes a difference.

Performance

25% Higher liquidation than many competitors

Scale

25+ million accounts daily

Expertise

95+ Clients, including leading debt issuers and buyers

Scalable, Reliable Recovery Performance

A Decade of Compliance Stewardship

From establishing caselaw to breaking new ground in compliance-coded technology, our in-house team of legal experts is at the forefront of pushing the industry forward.

Leading With Consumer Empathy

“TrueAccord is ~40-60% better than traditional agencies.”

— Customer
“We had a very positive experience. We started using them and the performance felt strong enough where we have never tested them against any other vendor.”

— Customer
“Nobody comes close to touching TrueAccord on net liquidation for end of the funnel debt.”

— Bank Customer

Omnichannel Is the Best Channel

In this data-driven eBook, compare traditional outbound calling methods versus a digital-first, omnichannel approach for debt collection.

Ready for High-Performance Recovery?

Let's Talk !
TrueAccord